You’ve just started an easy job at an ice cream shop on a laidback tropical island, but things get hectic when all of Papa Louie’s loyal customers arrive on the island for vacation! You’ll need to add ingredients, blend syrups and ice cream, add toppings, and serve the uniquesundaes to your customers in Papa's Freezeria.
You'll need to multi-task to keep up with the orders and get the best scores. Make sure you keep switching to the Order Station to see if new customers are entering, keep up with building new sundaes in the Build Station, and keep an eye on the Mix Station to see when sundaes are ready to be topped.
If you're having trouble keeping track of everything, use your tips to buy items in the Upgrade Shop to help. The Door Chime will alert you when new customers enter, Blender Timers will alert you when sundaes have finished blending, and decorations in the Furniture Shop will let customers wait longer before lowering your score.
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Every order starts with ice cream. Once you choose the right cup size, you'll need to use the Ice Cream Machine to fill the cup with the right amount. Watch the meter on the machine, and when the moving bar is lined up in the center, press the button to pour the ice cream. If you have trouble with this, you can buy an "Auto Ice Cream" upgrade from the Upgrade Shop to automatically get a perfect amount every time.
Each sundae also needs a Mixable Item and a Syrup. After you pour the ice cream, the Mixable Machine will drop down, and you need to press the button to serve the right kind of mixable item. Watch the meter again to serve the right portion of mixables.
The Syrup Machine works the same way as the Mixable Machine. As you unlock more Mixables and Syrups, new buttons will appear on each machine, and customers will start ordering these items. New cup sizes will also unlock as you play.
If you make a mistake on an order, you can click the "Trash" button to start over.
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After you build a sundae, each cup will be waiting at the Mix Station. Drag a cup onto a blender to start blending.
Each customer wants their sundae blended to a certain amount, shown as a blue or purple bar across the ticket. Each blender also has a meter that looks like this above the cup. Blend each sundae to the correct amount they ordered.
When a sundae is ready to be removed, drag the cup off the blender and onto the Topping Track to send it along to the Topping Station. You can also drag it to the Trash Track to throw it away.
You can purchase Blender Boosters from the Upgrade Shop, which you can press and hold down to make a blender go faster! If you hold too long, the blender will overheat and be unusable until it cools down, so keep an eye on the meter near the boost button.
You can also purchase Blender Timers from the Upgrade Shop, which appear on the top of each blender. If you click on a certain timer, an alarm will go off when the sundae is blended to that amount.
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Your customers are always picky, so make sure you put toppings on sundaes in the right order!
When you drag and release a topping scoop above a cup, the correct portion of that topping will start to pour out of the scoop. Move your mouse left and right to try and pour the topping evenly across the sundae! You'll get a lower score if it's off-balance or sloppy, so don't let the toppings clump in one spot! If you miss the cup completely you'll lose even more points.
Keep an eye on the timer dial on the back of the topping scoops. You can see how much time you have left before the cup is empty, so try to use that to gauge your pouring.
After a topping scoop is empty, it will automatically go back into the topping bin. You've put an entire serving of that topping onto the sundae, so you don't need to add any more!
Sauces work the same as toppings, so try to get a feel for how much sauce you're squeezing to spread it evenly across the sundae.
If you mess up on a sundae, you can throw it away by clicking the "Trash" button.
If you have more than one sundae waiting to be topped, your "Sundae Queue" list will show up on the Build Station. You can click this panel to show the other orders waiting in line.
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Closers and the Food Critic
Each day of the week, a different "Closer" customer arrives at the end of the day to add an extra challenge. Each Closer is very picky about their order, so serving a good sundae is tougher! Make sure you do a good job on their order, since their standards are much higher.
Each Closer only comes in once every 7 days, so it's harder to earn Bronze, Silver, and Gold Awards for them — so make each visit count!
Jojo the Food Critic comes in once a week as a Closer. He's just as picky as the other Closers, and he also orders something completely different every time he visits. If he likes the sundae you serve, he'll award your restaurant a Blue Ribbon, which you keep for three days and display in your lobby.
While you have a Blue Ribbon, customers will give you bigger tips since you won the award, so try to make the Food Critic happy each week to keep earning more money!
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Customers, Orders, and Tickets
If a customer waits in line for a while before you take their order, or if they wait a long time for you to make their dessert, you'll get a lower score. Buy some decorations for the restaurant in the Furniture Shop, and they'll be okay with waiting a bit longer!
Buy the Door Chime from the Upgrade Shop to hear when a new customer enters. You'll also see an icon on the screen showing how many people are waiting in the order line.
Drag order tickets to the side hook to make them larger (easier to read when topping sundaes). For a quick glance, you can also drag a ticket towards the bottom of the screen to zoom in.
Organize tickets however you like on the ticket line. One great technique is to group them by their current state: New orders, on the blenders, and waiting to be topped.
Customers will earn a star on their Star Gauge if the total score for a sundae is 80% or higher. After earning 5 stars, that customer will earn a Customer Award, which gives you more points and more tips on their future orders.
If a sundae's total score is less than 60%, that customer's Star Gauge will drop to zero. They won't lose any Customer Awards they earned, but you'll have to start working towards the next Award again.
At the start of each day when Penny or Alberto opens the shop, you'll see the first customer of the day show up outside. If you know what kind of sundae that customer likes, you can quickly start building it before taking their order!
Every once in a while, the SECOND customer of the day will peek out of the surf shack as Penny or Alberto is opening the shop. If you know what type of sundae they like, you can get their order started as well, so it could already be half-finished by the time they arrive!
Looking to improve your Waiting Score? Lobby upgrades will help, and you can buy various hats to wear while working in the shop. You can switch the hat you're wearing in the "Info" section of the Menu.
Want the customers to place and review their orders faster? When you earn Bronze, Silver, or Gold Awards for each customer, they'll be a lot quicker — so you can get back to work sooner!
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Earning Money for Upgrades
Just like in the Burgeria and Taco Shop, you can spend your earned tips on upgrades for your restaurant!
Customers give you tips, and will tip you higher when they've earned Bronze, Silver, or Gold Awards. They'll tip EVEN HIGHER when you earn a Blue Ribbon from Jojo the Food Critic each week! Papa Louie also heard that employees don't like working for free, so you now get a paycheck each week. Every time you level up, your wages go up as well!
There are also 80 Badges to earn through achievements in the game, each of which will also give you a reward of extra money to use towards upgrades.
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Decorating the Lobby
New to the series, you can now visit the Furniture Shop before each day to purchase posters and decorations to improve your score! You can buy a variety of posters and decorations, and you can even buy multiples of each. There are also different flooring and wallpapers you can use in your shop.
After you purchase items in the Furniture Shop, press "Decorate Lobby" to start arranging these items any way you like! Furniture items can be placed in certain areas on the floor. If a customer is standing near certain items while they're waiting (like soda machines or jukeboxes), they may interact with those items!
Posters can be placed anywhere on a grid on the wall. You can also swap your wallpaper and flooring while decorating your lobby by choosing it from your inventory.
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For more in-depth coverage of the game, view the in-game Help section by clicking the "Menu" button and then the "Help" button in Papa's Freezeria!
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